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OUR COMMITMENT

We will under normal circumstances fulfil all orders within 1-2 working days of receiving an order.

All goods sent will be as described and tested before dispatch. In some cases, images shown may not be of the actual product. All items on the https://direct-lights.com/ are for safe purpose.

“In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with

LEGALLY BINDING CONTRACT

When you buy our goods and services on the internet, you are entering a legally binding contract.

CONFIRMATION OF ORDER

Your order will be confirmed by email normally within 24 hours, but not longer than 72 hours, of receipt of your order over the internet. Credit/Debit card payments are debited upon placing the order, NOT when the goods are sent.

RETURNS

Please see our returns section.

WARRANTY POLICY

LED lighting products are classed as ‘consumable’ items which mean there is not a requirement to supply a warranty. However, https://direct-lights.com/ provides each and every customer with a 3-year warranty.

https://direct-lights.com/ can refuse the item(s) warranty status if any of the above criteria is met/not met.

If under the circumstance, an item has been sent in for warranty and the item is discontinued, https://direct-lights.com/ will provide the closest alternative to the original item.

Items replaced under warranty continue to hold the same period of warranty from the initial date of purchase.

Please see our returns policy on how to return a warranted product.

*This complies with the new European Directive on distance selling which is incorporated into UK law by the Consumer Protection (Distance Selling)Regulations 2000.

OUR RIGHTS

We reserve the right to change, modify, substitute or remove without notice any information on this website. Prices, goods and availability of products are subject to change at any time. https://direct-lights.com/ also reserves the right to withdraw its service at any time, to refuse the service to any customer and to amend these Terms & Conditions, all at any time without notice.

APPLICABLE LAW

All legal disputes related to card processing are handled under UK Law

These conditions shall be construed according to and governed by UK Laws.

None of our Terms and Conditions affects your statutory rights as a consumer.

BUILD PARTS EU LTD

Company number 13094846